Shipping policy

1. Order Processing Time

All wholesale orders are processed within 2–5 business days after payment confirmation.
Bulk or customized orders may require additional processing time, which will be communicated in advance.

2. Shipping Locations
We ship wholesale honey orders to:

3. Shipping Methods & Carriers

We use reliable courier and freight services depending on order size and destination.
Shipping method (air, sea, or local courier) will be selected based on cost, speed, and quantity.

4. Estimated Delivery Time

5. Shipping Charges

Shipping costs are calculated based on order weight, volume, and destination.
Charges will be clearly mentioned on the invoice before order confirmation.

6. Customs, Duties & Taxes

International customers (UK & USA) are responsible for any custom duties, taxes, or import fees.
We are not responsible for delays caused by customs authorities.

7. Packaging

All honey products are securely packed to prevent leakage or damage during transit.
We use food-safe, export-quality packaging materials.

8. Order Tracking

Once the order is shipped, customers will receive a tracking number to monitor delivery status.

9. Delivery Issues

If the order is delayed, lost, or damaged during shipping, customers must contact us within 3 days of delivery.
We will assist in resolving the issue with the shipping provider.

10. Incorrect Address

Customers must provide accurate shipping details.
We are not responsible for delays or losses due to incorrect or incomplete addresses.

11. Split Shipments

Large wholesale orders may be shipped in multiple packages. Customers will be informed if this applies.

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